# Cotonou Hotel FAQ – Benin Royal Hotel

> Check-in from 3 PM, breakfast, airport shuttle and rooftop pool at Benin Royal Hotel, Cotonou — answered.

Canonical: https://www.beninroyalhotel.com/en/faq
Language: en

## General

### How can I book a room?

You can book directly on our website using the booking widget, or by email at resa@beninroyalhotel.com, or by phone at +229 01 65 90 90 99.

### What are the check‑in and check‑out times?

Check‑in is from 3:00 PM and check‑out must be completed by 12:00 PM. Early check‑in or late check‑out may be possible on request.

### Are children and extra beds accommodated?

Extra beds are available at 8,500 FCFA per night (subject to availability). Children under certain ages may stay free; please contact us for details.

### Are pets allowed?

Small animals under 10 kg are allowed in certain room categories with a supplement of 30,000 FCFA per day.

## Rooms & Booking

### What services are included in the room rate?

The rate includes accommodation, buffet breakfast, free Wi‑Fi, non‑alcoholic minibar drinks, valet parking, and access to the rooftop pool. The SPA and fitness center are currently being refurbished.

### What is the cancellation policy?

You may cancel up to 48 hours before your arrival. The exact conditions depend on the rate you chose. Please refer to your confirmation email.

### How do I pay for my booking?

The payment options for your rate are sent with your booking confirmation.

## Services & Amenities

### Is breakfast included?

Yes, a buffet breakfast is included in the room rate and is served at the BEHANZIN restaurant.

### Is there an airport shuttle?

Yes, we offer a free airport shuttle service. Please reserve in advance with your flight details.

### How do I reserve an event venue?

You can browse our event venues on the website and submit a request, or contact us by email/phone. We’ll provide a tailored quote.

## Policies & Payments

### What is the cancellation policy?

You may cancel up to 48 hours before your arrival. The exact conditions depend on the rate you chose. Please refer to your confirmation email.

### How do I pay for my booking?

The payment options for your rate are sent with your booking confirmation.